Your Bose® Bluetooth® headset is designed to provide years of service with a wide range of mobile devices. Periodic updates may be needed to keep your headset compatible with products released after your headset's manufacture date.

Connect BOSE SoundSport Free buds to Windows 10 laptop While I am able to pair my buds with my Windows 10 Surface Pro tablet, there is no option to actually connect them. Normally, I would do this through the Bose Connect app but it appears that the app is not available on the Windows platform. Bose QuietComfort® Earbuds Bose Sport Earbuds SoundSport Free wireless headphones SoundSport wireless headphones SoundSport Pulse wireless headphones Bose noise-masking sleepbuds™ QuietControl 30 wireless headphones Bose Hearphones QuietComfort® 20i Acoustic Noise Cancelling® headphones — Apple® devices QuietComfort® 20 Acoustic Noise Cancelling® headphones — Samsung and Android. Bose QuietComfort® Earbuds Bose Sport Earbuds SoundSport Free wireless headphones SoundSport® wireless headphones SoundSport Pulse wireless headphones Bose noise-masking sleepbuds™ QuietControl 30 wireless headphones QuietComfort® 20i Acoustic Noise Cancelling™ headphones – Apple® devices QuietComfort® 20 Acoustic Noise Cancelling™ headphones – Samsung. And, the solution is actually not provided by Bose. The solution provided by Bose was the most complex procedure I have ever heard of. There needs to be some firmware updates to correct the issue. Bose customer care acts as if they dont know any problem about this and blames on Windows 10 OS that it has some issues.

• 300 MHz processor (1 GHz for Vista or Windows 7) 32 or 64 bit
• 128 MB RAM (Windows XP); 512 MB RAM (Vista Home Basic); 1 GB (other Vista editions and Windows 7 32 bit); 2 GB (Windows 7 64 bit)
• Internet connection
• 30 MB available hard disk space
• USB 1.1, 2.0 or 3.0 port

• OS v10.5 (Leopard), v10.6 (Snow Leopard) or OS v10.7 (Lion)
• Intel-based processor
• 512 MB RAM (Leopard); 1 GB (Snow Leopard)
• Internet connection
• 40 MB available hard disk space
• USB 1.1, 2.0 or 3.0 port

First, download the Bose® SoundLink® around-ear Bluetooth® headphone update application to your computer.

If you have multiple user accounts on your computer, you may be prompted to input administrator credentials in order to run the application.

Once downloaded, the application will prompt you to connect your headset to your computer with a micro-USB cable. You can use the charging cable provided in the product package or a similar cable you may already own.

Please make sure the Bose® Bluetooth® headset is fully charged before running the update application.

If Save, select a location for saving the file (Bose_BT_Headset_Update.exe). Then start the application from your hard drive and follow the prompts to perform the update.

Wait for your computer to download the file. It will appear on your desktop as a hard drive icon.

A window should open. Drag the update application file to the desktop as indicated (If the window doesn't open, double-click the icon.)

Run the update application from your desktop and follow the prompts to perform the update.

Try the following before starting the updater application again:

Make sure your Internet connection is working properly

Make sure the USB cable is connected to your computer and to the Bose® Bluetooth® headset

Press and hold the Volume Up (+), Volume Down (-) and Call buttons simultaneously for at least 5 seconds until the battery indicator blinks green

If the problem persists, contact Bose Customer Support on 1-877-335-2073 (US) or 1-87-701-2175 (Canada).

The Help menu is available throughout the update process. From the Help menu, you can access:

Customer support information: View worldwide contact information for Bose

System information: View information about the current version of Bose® Bluetooth® headset software as well as system information for your computer and operating system

What is the purpose of the Bose® Bluetooth® headset firmware update application?

This application allows for a simple, immediate software download directly to your computer and into the Bose® Bluetooth® headset.

Why might I need to upgrade my headset firmware?

Periodic updates may be needed to keep your Bose® Bluetooth® headset compatible with mobile devices released after your headset's manufacture date.

Can this update be accomplished on both PCs and Macs?

Yes. The PC or Mac used for the update must meet the minimum system requirements found on the download site.

How do I connect my Bose® Bluetooth® headset to my PC/Mac?

You can use the USB charging cable provided with the headset. Or, use any USB to micro-USB cable you may have, usually supplied with a digital camera or GPS.

Will this update affect my computer in any way?

While the application is running, it will create and utilise temporary working files. When the application has finished and closed, it will remove all temporary working files, leaving behind the driver and the downloaded application file (Windows machines only). The application file can be deleted from your computer after the update is complete, but we recommend leaving the driver installed on your computer to make future upgrades easier.

Bose Soundsport Free Pairing Mode

How long will the update take?

Bose Soundsport Windows 10 Driver

The update may take as long as five minutes to complete.